Your privacy is not merely a legal obligation for us — it is a moral responsibility we take seriously every day. Find out exactly how fu888 protects every piece of information you entrust to us.
Every time you register an account, make a deposit using Touch 'n Go eWallet or DuitNow, place a bet on a Malaysia Super League match, or contact our support team – you are sharing information with fu888. This document explains transparently what we do with that information, who can access it, and the rights you hold as a Malaysian resident under the Personal Data Protection Act 2010 (PDPA).
Fu888 collects various types of information from members to keep the platform running securely, smoothly, and responsibly. Below are the categories of information we collect and why they are needed:
| Type of Information | Example | Collected When | Required? |
|---|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Registration & KYC | Yes |
| Contact Information | Email address, phone number, residential address | Registration | Yes |
| Financial Data | E-Wallet account numbers, RM transaction records | Deposits & withdrawals | Yes |
| Gaming Data | Betting history, winnings, game preferences | During gameplay | Yes |
| Device Data | IP address, browser type, operating system | Each session | Automatic |
| Optional Data | Favourite games, language, notifications | Platform usage | Preferences |
KYC Note: The Know Your Customer (KYC) process requires a copy of your Malaysian identity card and proof of address. These documents are stored in an encrypted environment and accessed only by authorised personnel for verification purposes.
Fu888 uses collected data solely for legitimate and transparent purposes. We never use your data for unrelated purposes without your explicit consent. The following outlines how your data is used:
Fu888 operates on the principle of minimum data collection – we only collect what is strictly necessary, nothing more.
Fu888 does not sell, rent, or disclose members' personal data to any third party for their marketing purposes. However, there are limited situations where sharing information is necessary:
Payment processors (e-wallet providers), licensed gaming software providers, and server infrastructure providers, all bound by strict confidentiality agreements with fu888.
If required by Malaysian authorities through a valid legal process, fu888 will comply with such directives while notifying the member where permitted to do so.
In cases of suspected fraud or financial crime, relevant information may be shared with the appropriate authorities to ensure the safety of all platform users.
Fu888 will not sell your data to advertisers, share it for third-party marketing, or transfer it overseas without adequate safeguards in place.
Fu888 continually invests in the latest security infrastructure to keep your personal data safe at all times. The following are the layers of security we employ:
Shared Responsibility: While fu888 takes all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong password, never share your login details, and contact us immediately if you suspect any suspicious activity on your account.
Fu888 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
Required for core platform functions such as account login, active sessions, and security. These cookies cannot be disabled as they are critical to the operation of the fu888 platform.
Helps fu888 understand how members use the platform – which pages are visited most, how long sessions last, and where technical issues occur. This data is processed in aggregate without identifying individuals.
Saving your preferences such as interface language, favourite games, and display settings so you don't have to reconfigure them each time you log in.
Used to detect suspicious activity, prevent CSRF attacks, and ensure every login session is legitimate and authorised by the actual account holder.
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the core functionality of the fu888 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by fu888:
Requesting a copy of all personal data fu888 holds about you, in a readable format.
Requesting corrections to any inaccurate or incomplete personal information held in our records.
Request the deletion of your personal data under certain circumstances, subject to legal requirements.
Object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
Requesting a restriction on the processing of your data while a dispute is being investigated regarding the accuracy or legitimacy of that processing.
Receive your personal data in a structured, machine-readable format for the purpose of transfer.
How to Exercise Your Rights: To submit any request relating to your privacy rights, please contact fu888's Data Protection Officer team at privacy@fu888.biz including your full name, account number, and request details. We will respond within 14 business days.
Fu888 retains members' personal data only for as long as necessary for the purpose it was collected, or as required under Malaysian law. The following are our data retention guidelines:
Once the retention period ends and there is no legal requirement to retain the data further, fu888 will securely delete or anonymise your data using industry-standard methods.
The fu888 platform is strictly for adults aged 18 and above. fu888 does not knowingly collect any personal data from individuals under the age of 18.
Child Protection Commitment: If fu888 finds that personal data has been inadvertently collected from someone under the age of 18, we will take immediate action to delete that data and close the account in question. If you believe a minor has registered an account, please contact us at privacy@fu888.biz immediately.
Fu888 employs an age verification process during registration and throughout the KYC process to enforce this age requirement. Parents or guardians who discover that their child has accessed the fu888 platform may contact our support team for immediate assistance.
Fu888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, Malaysian legal requirements, or new platform features. When material amendments are made, fu888 will:
Continued use of the fu888 platform after any amendment takes effect constitutes acceptance of the updated terms. If you disagree with any changes, you have the right to close your account and request data deletion in accordance with the procedures set out.
Amendment History: This Privacy Policy came into effect in 2018 alongside the founding of fu888, and has since been updated in 2020 (e-wallet support), 2022 (responsible gaming features), and 2026 (latest PDPA compliance update).
If you have any questions, concerns, or requests regarding your privacy and personal data protection at fu888, please reach out to us through the following channels:
Privacy Email: privacy@fu888.biz (Response within 14 business days)
General Support: support@fu888.biz (24/7 Support in Bahasa Malaysia)
Live Chat: Available on the fu888 platform – response within 2 minutes
Mailing Address: fu888 Data Protection Officer, Kuala Lumpur, Malaysia
If you are not satisfied with fu888's response to your privacy request, you have the right to file a complaint with the Department of Personal Data Protection Malaysia (JPDP), operating under the Ministry of Communications and Digital.
More than just a policy on paper — these are the values that shape how we operate every day.
Fu888 only collects information that is genuinely necessary to provide services to you. We do not collect data on a "just in case" basis — every piece of data we collect has a clear and legitimate purpose.
PDPA PrinciplesYour personal and financial data at fu888 is protected by 256-bit SSL encryption — the same level of protection used by Malaysia's leading financial institutions such as Maybank and CIMB. There are no compromises when it comes to security.
256-bit SSLYour personal data has never been, and will never be, sold to any third party. This is fu888's absolute commitment – not merely a policy subject to change, but a core value that underpins every aspect of how our platform operates.
No Data SalesYou have the right to access, correct, request deletion of, and manage how your data is used. fu888 provides a straightforward interface within your account to manage your privacy preferences and communications, without needing to contact support.
User ControlsAll of fu888's data processing operations are designed to comply with Malaysia's Personal Data Protection Act 2010. We have a dedicated Data Protection Officer (DPO) appointed to ensure ongoing compliance with this legislation.
Malaysia PDPAIn the event of any security incident involving your data, fu888 is committed to notifying you within 72 hours – well ahead of what the law requires. We believe in full transparency, no matter the circumstances.
72 HoursThis Privacy Policy should be read alongside the following documents: Terms & Conditions | Responsible Gaming | FAQs | About Us
Your data is safe with fu888. Enjoy over 1,000 slot games, Live Casino, Sports Betting, and lottery in complete peace of mind. Register for free and claim your RM888 welcome bonus today.